Legal

Refund Policy

Last updated: June 2025

We offer a 14-day money-back guarantee on all paid plans. No questions asked.

14-day guarantee

If you're not satisfied with your Pro subscription for any reason, request a full refund within 14 days of purchase or renewal. Applies to both monthly and annual plans.

How to request

Email us within 14 days

Send "Refund Request" to support@centy.cloud with your account email.

We confirm within 1 business day

We process the refund through Lemon Squeezy.

Refund in 5–10 business days

Returned to your original payment method. Your account reverts to Free plan.

Exceptions

Requests more than 14 days after the charge date
Accounts in violation of our Terms of Service
Refunds already issued for a previous period

Cancellation vs refund

Cancelling stops future charges but does not refund the current period. To cancel, go to Settings → Manage subscription. To get a refund for the current period, email us as above.

Contact

support@centy.cloud — we respond within 1 business day.